Frequently Asked Questions

​

• Is the rate/time inclusive of everything, including the walk, or walk-time only? 
  The rate includes picking up and taking the dog home, checking water as necessary and locking up - not just walk time.

• Do you provide dog bags to use on the walk?
  Yes. Bark Avenue proudly uses Beco Eco tidy bags. Bark Avenue covers the cost of tidy bags on walks.

• Do you visit pets while owners are on vacation?
  No. We expect owners are simply at work or out and about and will return later in the day. We are not a visiting service for owners on vacation, nor are we a pet-minding service.

• How do I pay?
  We prefer direct debit into our account with details provided on your invoice. We will email all invoices and receipts to you. We expect payment within 7 days of invoicing.

• What if I'm very late home from work and require my dog be walked after 5pm?
  Please contact us to discuss your dog's needs. Walks between 5pm and 8pm will be considered on a case-by-case basis. Half an hour will be charged at $35 and one hour at $45.

• Do you give the dogs treats on their walks?
  We do not give the dogs any food or treats unless approved by the owner. We carry water on all walks. 

​